Hevlon Cosmetics – Delivery Information

At Hevlon Cosmetics, we strive to ensure a smooth and timely delivery of your beauty products. We want you to receive your order as quickly as possible so you can start enjoying your new cosmetics. Here is some important information about our delivery process:

1. Processing Time:

1.1. Once your order is placed, our team will process it within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer. Rest assured, we work diligently to ship your order promptly.

1.2. Please note that orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Estimated Delivery Time:

2.1. We offer various shipping methods to accommodate your needs. The available options will be displayed during the checkout process.

2.2. The estimated delivery time depends on your location and the shipping method you select. Typically, our shipping times range from 3 to 10 business days. However, please keep in mind that unexpected delays may occur due to factors beyond our control, such as weather conditions or customs processing.

3. Tracking Your Order:

3.1. Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.

3.2. Please allow some time for the tracking information to be updated after receiving the tracking number. It may take a few hours or up to 24 hours for the tracking details to become available.

4. International Shipping:

4.1. We offer international shipping to select countries. During the checkout process, you will be able to see if your country is eligible for delivery.

4.2. Please note that international orders may be subject to customs fees, taxes, or import duties imposed by the destination country. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information regarding any potential fees or restrictions.

5. Shipping Restrictions:

5.1. While we strive to deliver to as many locations as possible, there may be certain regions or countries where we are unable to ship due to legal restrictions or logistical limitations. If your location is not eligible for delivery, we apologize for any inconvenience caused.

6. Address Accuracy:

6.1. It is essential to provide accurate and complete shipping information to ensure successful delivery. Please double-check the accuracy of your shipping address, including the correct apartment or unit number, if applicable. We are not responsible for any delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.

7. Shipping Costs:

7.1. The shipping costs associated with your order will be calculated during the checkout process based on the shipping method, destination, and order weight. The exact shipping cost will be displayed before you finalize your purchase.

We hope this information clarifies our delivery process. If you have any further questions or concerns regarding the delivery of your Hevlon Cosmetics order, please feel free to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.